FAQ Businesses

Thank you for becoming a member of our TieCoins Rewards Program. TieCoins provide an upfront reward by attaching a reward to a text message as an incentive for the receiver to read and act on the message. Consumers are drawn to rewards programs that are simple, TieCoin rewards are simplicity at its best. No consumer app is needed, consumers redeem the TieCoin rewards for US currency resulting in engaged and loyal customers who become marketiers for your business.

About TieCoins Rewards:

TieCoin rewards creates a fundamental shift in consumer engagement. Upfront rewards encourage consumers to act on messages promoting products, services and events while building consumer loyalty. TieCoins are micro rewards attached to text message. A TieCoins reward attached to a text message costs pennies per message, and texts have an open rate of 98%. Customers are rewarded with TieCoins during the signup processes, that’s on us. No consumer app is needed, customers sign up using their cell number and a digital wallet is automatically created which stores the TieCoin rewards. Consumers redeem the TieCoins reward for US currency. Customers check and redeem their rewards at. www.tiecoins.com

Sign Up:

TieCoins rewards makes it possible for any businesses to have a rewards program. Sign up at www.getredtie.com . Redtie is the platform used to send TieCoin rewards with a message. Register, upload your consumer contacts, create promotional messages select the number of TieCoins that will go with each message. You reward your customers with TieCoins and they redeem them for US currency.

With TieCoins rewards you can register your existing customers using their phone number and send the an introductory text with TieCoin rewards.

What’s Redtie?

Redtie is an all in one communications platform. With Redtie you can also send emails, non rewards text messages, voice messages and manage your social media presence. It’s a necessity for any businesses.

What’s TieCoins?

TieCoins is the platform used by the consumer to sign up for the TieCoins Rewards Program, check their balance, change / update their profile, and redeem TieCoins.

What’s a TieCoin?

TieCoins are blockchain tokens used for messaging as incentives to encourage the interaction between a businesses and their audience. TieCoins are attached to messages as a reward for receiving, engaging or completing specific actions. TieCoins are ERC20 compliant cryptographic tokens and viewable on the blockchain using a public key. TieCoins are part of the TieCoins Token Ecosystem where TieCoins are created and redeemed for US currency. When you join the TieCoins reward program a cryptographic wallet is created for you and all TieCoins you earn go into your wallet.

Blockchain Definition:

A blockchain is a digital record of transactions. in which individual records, called blocks, are linked together in single list, called a chain. Blockchains are used for recording transactions made with cryptocurrencies, and other applications. Each transaction added to a blockchain is validated by multiple computers which are configured to monitor specific types of blockchain transactions. They work together to ensure each transaction is valid before it is added to the blockchain. The decentralized network of computers ensures a single system cannot add invalid blocks to the chain. When a new block is added to a blockchain, it is linked to the previous block using a cryptographic hash generated from the contents of the previous block. This ensures the chain is never broken and that each block is permanently recorded.

Your TieCoins Phone Number:

When you sign up for the TieCoins Reward Program you select a phone number that will be used to send and receive text messages. The phone number is unique to your businesses.

Can I use my Own Phone Number for my TieCoins Account?

At this time we can only use the phone numbers that are options in Redtie.

Number of TieCoin Rewards Attached to a Message:

A minimum of 1 TieCoin is required for any outgoing message. There is no maximum.

How Much Does it Cost?

The Redtie monthly fee is $20.00 and it costs pennies to send a TieCoin reward with a text message. For more detailed pricing please contact us at support@tiecoins.com

Your Customers:

Subscribe at www.tiecoins.com , receive the TieCoin rewards, use www.tiecoins.com to check their TieCoins balance, edit their profile, and redeem their Tiecoins. Customers can redeem their TieCoins when they have a minimum of 500 TieCoins. 5 TieCoins are valued at $.01 and are redeemed for US currency.

No Consumer App:

TieCoins rewards is simplicity at it’s best. Unlike other rewards and promotional programs the consumer does not need to download an on their phone.

Best Practices:

Content and Timing:

Timing and message content are everything. Sending to many reward attached messages are not always good, neither is content that’s too long or confusing. Build a marketing plan test it and adjust as necessary.

Avoid No Touch Times:

Be considerate of when you send out message. Subscribers do not want to receive a promotional text message at 3AM. Look at your contacts and zip code to determine what time zone they are in.

Responses to Text Messages:

Monitor your inbox, consumers will reply with questions about your message. When you respond to the consumers message you are not required to include a reward.

Program Requirements:

Program Changes:

If our terms of the program changes we will provide a 30 day advanced notification

Terms of Use and Privacy Policy:

We may from time to time amend the Terms of Use by updating revised language on the TieCoins Website. The most up-to-date version of these Terms of Use will always be available at www.tiecoins.com . Amendments will become effective at the time they are posted on our Website.

Account Termination:

Any suspected fraud, misrepresentation, misuse, abuse or violation of applicable rules will result in the Subscription being terminated. Additionally, we do not mediate content or intervene in disputes between you and your subscribers.

Rewards are Required:

Rewards must be attached to all outgoing messages for consumers who subscribe to the program. The exception if you are responding to a consumer you are not required to include a reward but’t recommended.

Passwords

You are responsible for protecting you Redtie username and password to prevent unauthorized access.

Schedule Your Messages:

Redtie gives you the ability to plan in advance when you want to send messages. If you want to send a group of messages out on a Saturday You can group messages and send the out in the

Messages About the TieCoins Rewards Program:

From time to time we will be sending all rewards subscribers messages about program updates. These messages will come from us and will include TieCoin rewards paid for by us.